- 1 Don’t miss the mark, messaging is only part of relationship building!
- 2 Messages Are Killing Relationships: Don’t let your messages be taken out of context
- 3 Keep calm and invest some time to learn how to communicate better
- 4 Take your time to communicate, never rush, it causes problems
- 5 Be careful with what you send, be clear in the meaning and keep it clean
Don’t miss the mark, messaging is only part of relationship building!
Messages Are Killing Relationships: When exchanging text messages or emails with our friends and business contacts; we are more often than not missing the mark.
Without putting ourselves in other people’s shoes we may not understand how they could perceive our message.
Messages Are Killing Relationships: Don’t let your messages be taken out of context
Messages are killing relationships, as on many occasions messages can be taken out of context completely and like the video above can cause all sorts of problems.
Sometimes messages can create enormous arguments or misunderstandings. We can come to blows or at least have an argument on the phone due to the badly thought out message that we sent.
Keep calm and invest some time to learn how to communicate better
Conflict causes us to have a spike in our Cortisol levels and the increase in Adrenaline can make us a little edgy, we could have a really bad day and it could kill our relationship with the friend, person, or even the business that we are working with.
The amount of times I have exchanged messages with clients or friends and we have completely misunderstood what is being said, generally when people are attempting to get their point across they don’t take enough time to create the message, much like these two jokers in the video…
Communication is something that I am personally always striving to make better, after writing a list of the things that were holding me back. Now I take the time, usually to respond to messages the right way, to make sure my message reflects exactly the meaning that I want the recipient to receive.
Take your time to communicate, never rush, it causes problems
So next time you are about to send a message, think about how you can be misunderstood and stand and ponder. Take the time to put yourself in the other person’s shoes and perhaps pick up the phone, leave a voice message or meet for coffee.
Building your personal brand also helps to get your message across, people take us more seriously and will generally have a better idea of our underlying communication style if we craft it correctly.
We often get into arguments and misunderstandings with people that we send messages to because they can be easily taken out of context. When we are crafting a message, we need to make sure that it reflects exactly what we want the other person to receive. Take the time when you are crafting a message and think about how it could be misinterpreted.
Be careful with what you send, be clear in the meaning and keep it clean
Through my work with the company (name omitted), I have recently become an expert in empathetic communication.
After being trained to deal with difficult customers, a topic we all dread, I was sent a voice recording of a conversation between two employees and asked to suggest ways they could better communicate and build rapport.
One picked up on some of the things that were happening during the recording which helped them read into what their colleague was feeling or thinking without even verbalizing it or taking over control by asking questions about what is going on for themselves. This allowed them to be present and create opportunities for dialogue as well as different outcomes than if they ignored these cues from one another’s tone and body language.
This new awareness has boosted morale among both parties and now combined with the facial decoding system I have been learning the conversations that I am having with people both via message and on Zoom and face to face have been so much more enjoyable and outcomes are reached much faster.
It has helped me tremendously to deal with people that I don’t know very well because it allows me to understand when they are having a bad day and why so that I can react accordingly.
TIP: Personalize the message for each individual, not everyone responds positively to generic messages or if you are bulk messaging make sure to personalize as much as possible! Personalization is essential in this climate of communication. If it is an email then write their name at the start of the subject line, include something from your previous conversation etcetera. Do not just send mass emails out, they will all get deleted by most recipients. Bulk messages tend to be ignored after reading a small number so try and make them personal by including something that is hyper relevant.
Just don’t forget you cannot get on with everyone and once you get used to this fact your life will begin to change for the better, you will feel much more at home saying no to people who otherwise would suck your time and energy.
Much of what we do is dependent on reading into, guessing at or simply knowing what the other person feels or thinks. When we interact with someone in person, we can pick up cues from their tone and body language. They can be subtle but they tell us a lot about the person’s intention. If they are angry, happy, upset or bored they will show it on their face and in their gestures. We are not so fortunate when it comes to email where these things are lost in translation. It is in our best interest to pay attention to the punctuation used in an email or text message because this will help us determine if the person is happy, angry, sad etcetera.
Furthering your knowledge of how to communicate can be learnt from experts such as Kim-Adele who has decades of experience in sales and in the board room. If you would like to learn about the Face-Mapper Facial decoding system we are using to understand people better please:->> Click here to learn more: